Refund and Return Policy

We value giving our customers exceptional and friendly service. To start a return contact us at themidnightcherub@gmail.com

We have a 14-day return policy, which means you have 14 days after receiving your item to request a refund. 


The good news!

If for any reason you are unsatisfied with your purchase, please e-mail thestudiozuze@gmail.com with your order number, a photo of your purchase and your reason for the dissatisfaction and we will provide you with a refund. This means you can keep the item and still receive your refund. We use the information you provide to improve our products and services. This must be done within the 14-day window. 

Exchanges
The fastest way to ensure you get what you want is to request a return following the directions above and make a separate purchase for the new item.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In such cases, you will be asked to attach a photo in your e-mailed request so we can address the issue immediately without any additional resources expended on your end.