Shipping Policy

Order Confirmation

After placing your order you will receive a confirmation email detailing your item(s) and your shipping information. Please double-check these (country, street number, company name, unit…), and contact us promptly in case of a mistake. If you didn't receive the confirmation email within 24 hours, please check your spam folder before contacting us.

Change Shipping Address

Made a mistake? Rest easy! If you wish to change a shipping address please e-mail themidnightcherub@gmail.com within 24 hours of placing your order and we'll be happy to assist you! However, we cannot change your shipping address beyond that time frame.

What about personalized items?

Personalized items will be processed within the same day your order is placed. Your confirmation e-mail should include details about your order. It is best to double-check spelling before submitting your order. Please double-check your confirmation e-mail that spelling is correct. If you find an error with your order please e-mail themidnightcherub@gmail.com within 24 hours. 

Need to cancel an item? No sweat!

If you wish to cancel an item please e-mail themidnightcherub@gmail.com within 24 hours of placing your order and you will receive a full refund. 

Shipping and Production Times

All of our products are made to order. Please factor in 1-2 additional day of production time into our standard shipping times.

Standard Shipping   /   3-6 business days   /  Free

Standard Shipping Peak Season    /   6-9 business days   /   Free

Delivery can take longer during peak periods. Please be mindful that, as listed above, peak seasons and weather tend to extend those times due to high volume and or weather conditions. We are not held responsible for any late delivery due to circumstances beyond our control. 

Express delivery areas: U.S. only